Knowledge loss through retirements
Decades of design and service knowledge sit in heads, binders and legacy systems — and leave with every departure.
industries · Mechanical Engineering
German machine and plant engineering thrives on design knowledge, precision and service. That is exactly where artificial intelligence (AI) comes in: it makes the knowledge of experienced specialists available, speeds up quoting and service processes and evaluates machine data that often goes unused today.
As an AI agency from Chemnitz we know the reality of mid-sized machine builders: grown IT landscapes, ERP and CAD side by side, little time for experiments. That is why we start with your processes, not the technology — and prioritise use cases by benefit and risk.
From the first analysis through integration to training your team, we guide you with a clear approach — GDPR-compliant and fully on premise if you wish, so design and customer data never leave your premises.

challenges
Decades of design and service knowledge sit in heads, binders and legacy systems — and leave with every departure.
Individual customer enquiries require parts lists, work plans and price research. That ties up designers who should be developing.
Fault reports, spare-part enquiries and maintenance appointments run through email and phone — with long response times.
Sensors and controllers deliver data every second, but without analysis it yields neither forecasts nor improvements.
use cases
Six entry points proven in practice — each connected to your existing systems and data.
AI reads customer enquiries, finds comparable past projects including costing and drafts a quote — your sales team reviews and sends.
Service technicians ask in plain language for wiring diagrams, error codes and repair history — the answer comes from your own documents.
Models detect anomalies in machine data before a standstill occurs and propose maintenance windows.
A photo or description is enough: the AI identifies the part, checks availability and creates the quote.
Operating manuals, maintenance plans and translations are generated AI-assisted from design data — consistent and versioned.
Camera systems and AI check components for dimensional accuracy and surface defects — objectively and documented.
services
We analyse quoting, service and manufacturing processes and prioritise AI use cases by benefit and risk.
Connection to ERP, PLM and machine controllers — on premise or in a GDPR-compliant data centre.
Designers, service technicians and managers learn to use AI safely — state-funded.
For machine builders in Saxony, the SAB digitalisation grant is often the most direct route — it funds software introduction, implementation and the associated training in a single project. Nationwide, the Qualifizierungschancengesetz funds further training for your employees with up to 100% of course costs — Sellium is an AZAV-certified training provider.
faq
Usually the one that relieves bottleneck staff: quote creation and service knowledge access deliver measurable benefit quickly because they build on existing documents and need no new sensors.
Yes, if you want it to. We implement AI solutions fully on premise or in a private cloud on request — drawings, parts lists and customer data never leave your infrastructure.
Usually yes. We connect AI to existing systems via interfaces instead of replacing them. Which connection is possible is clarified in the IT check-up of our AI consulting.
No. Basic digital skills are enough. Our AI training meets specialists, service technicians and managers where they are — with certificates at DQR levels 4–6.
Often yes: in Saxony via the SAB digitalisation grant, nationwide via the Qualifizierungschancengesetz for training and the research allowance for development projects. Our funding page gives an overview.
about sellium
This page is created and maintained by Sellium GmbH — a 360° AI agency from Chemnitz. Behind the content is the team around Dr. Christian Lohse, David Kempe, Hendrik Morawetz and Alexander Schuster, who analyse, implement and teach AI projects in mid-sized companies. All information on funding programmes is based on the official sources linked below and is reviewed regularly.

AZAV-certified training provider — selected courses are also AZAV-certified.
Sources for funding information: Sächsische Aufbaubank (opens in a new tab) · Federal Employment Agency (opens in a new tab) · Federal funding database (opens in a new tab)



contact
Happy to help with anything AI. We will get back to you promptly.
We will get back to you shortly. If it is urgent, you can reach us at +49 371 524 99 140 or contact@sellium.ai.